Terms of Service
Owner – ArsData Stanislaw Brajewski located at Partyzantow St. 11, 55-200 Oława, Poland, having VAT number: 9121723995.
Service – web application available at http://system.partneo.pl sold in a SaaS model (Software as a Service) and websites found at http://www.partneo.pl and http://www.partneo24.com
Advertiser – a person or an organizational unit, with an account on the Service, which enables it to set up and run their own affiliate programs.
Affiliate – a person or an organizational unit, which intends to recommend products or services of advertisers, who invited it to their program.
Regulations – this document.
§1
GENERAL STATEMENTS
1. The founder and owner of Partneo is ArsData Stanislaw Brajewski located at Partyzantow St. 11, 55-200 Oława, Poland, having VAT number: 9121723995.
2. Partneo application is used for setting up and managing multiple affiliate programs. It allows to collect affiliates data, to generate individual affiliate links for them and to define and track actions performed on the target page (belonging to the Advertiser).
3. This Regulation lays down the conditions under which users can use paid options offered by the Service.
§2
GENERAL TERMS AND CONDITIONS
1. Use of the Service is possible 24 hours a day 7 days a week.
2. If technical problems occur, resulted from the Owners’ fault – he will provide to users an extended lifetime of their accounts, prolonged by the time of the crash.
3. Service protects users data in accordance with the statements of the Privacy Policy, which every user is obliged to read and accept before using the Service.
§3
USER REGISTRATION IN THE SERVICE AND RELATED STATEMENTS
1. Registration is essential to the use of paid services. The registration equals signing contract with the Owner.
2. Registration on this site requires submitting your email address, setting up login and password and declaring as a company or an individual.
3. Finishing registration process requires clicking on the activation link received via e-mail.
4. You can only have one account on the Service. Once used e-mail address can not be re-used when registering. Remember, that in one account, you can be both the Advertiser and Affiliate, just switching between panels.
5. You must not use false data during registration process. Unauthorized use of someone else’s data is also prohibited.
6. By registering, you confirm you read and accepted these Terms and Conditions and the accompanying Privacy Policy.
7. A registered user may at any time remove a profile from the site by submitting a request to info@partneo24.com.
8. Deleting a user profile from the site is termination the acceptance of these Terms and Conditions and Privacy Policy and irretrievably deletes content posted by that user.
9. The Owner has the right to remove a profile belonging to user who violates the statements of these Terms and Conditions and Privacy Protection Policy or the rights of others, publishes false information, uses the third party data or violates their rights, publishes content which is prohibited, misleading, offensive or violating the rights or good name of Owner.
10. Action as mentioned in paragraph 9 can be made without informing the user of the intention to remove the profile from the site.
§4
LIABILITY OF THE PARTIES
1. Partneo users take actions on their own, which means that the Owner does not mediate in finding affiliates for affiliate programs, or in transactions monitored by the platform. Therefore, the Owner does not guarantee to users any effect of their partnership programs.
2. The Owner does not share or sell users nor their affiliates data. The owner has made every effort to properly secure the access to these data, so he is not responsible for the consequences of the attacks, hacking and other unauthorized activities, in particular for the actions of people which users shared their login information with.
3. The owner is not responsible for the integrity of Advertisers or Affiliates. Partneo is only the tool that allows them to communicate, transfer advertising materials and calculate commissions.
4. Signing necessary agreements for cooperation with their Affiliates, is an Advertisers’ responsibilty.
5. Service does not repay the fees charged when deleting account due to breach of the statements of these Regulations and the accompanying Privacy Policy.
6. Use of this website on behalf of the entrepreneur can be only by the person authorized to or employee involved in it.
7. By signing up, users agree to receive by e-mail information regarding this Service, changes in it and a newsletter (of promotional or commercial nature) related to the functioning of the site.
8. User may withdraw his consent to receive messages mentioned in p. 7, but he is still obliged to comply with the Regulations and the Privacy Policy.
9. The website owner reserves the right to verify the users data.
10. The Owner is not liable for any interruption of service due to technical failures beyond the control of the Owner of the Service, as well as due to maintenance shutdowns notified to user.
11. Reselling, copying or reproduction of the Service (except for copying integration codes, API elements and the sign-in form template) without written consent of the Owner is not allowed.
§5
USE OF SERVICE
1. Using the Service as an Advertiser is paid. Affiliates, not managing any affiliate program, are not charged for use of account.
2. The system available to users at system.partneo.pl allows to build a database of affiliates, provide them with advertising materials and affiliate links, count the number of recommendations made, track statistics and calculate commissions due to them.
3. For the system to track statistics correctly – Advertiser is obliged to integrate it with the landing page for a campaign. He can do it by himself using the JavaScript codes available in his account or using the API documentation (if he has Standard account or higher) or ask Owner for help at info@partneo24.com. Owner can help him insert JS code for free or will offer him to pay for API integration service (the Owner helps only users who have an account Standard or higher).
4. The owner provides free materials to assist in the integration of the system with Advertiser’s website and in starting the first affiliate program. These materials can be found in application in the „Help” section.
5. The event recorded by the integrated system Partneo on the Advertiser’s website, appears in the statistics at most one minute after its occurrence. If this does not happen – action code is not properly plugged in, or there is a failure on either side.
6. The cost and functionality of all account options is available to users on the site at www.partneo24.com in the „Pricing” section.
7. Any payments related to the use of paid features of the site are visible to users before they are incurred, and should be made:
- By bank transfer to the bank account of the Owner of No. 54 1140 2017 0000 4902 0674 0932
- Through PayU electronic payments (links are available in the application in the „Payment” section)
8. Despite not paying the fees – user account still operates, but without access to the affiliate program owner panel (he can still use the Service as a Affiliate).
9. The Owner issues a VAT invoice for each payment and sends it by email on the email address provided during registration. The condition of getting an invoice is inserting correct necessary data in the user profile.
10. User may request a change of the recipient or way of sending invoices, turning to the Owner by writing an e-mail at: info@partneo24.com
§6
COMPLAINTS
1. Any complaints regarding the functioning of the Service should be reported to the Owner of the Service in the form of a registered letter or e-mail at info@partneo24.com
2. All the services provided on the site may be subject to the complaint.
3. Deadline for reporting the complaint is 15 days from the date of completion of publication or service that Service provides in accordance with its destination.
4. Complaints must include minumum:
– subject of the complaint;
– request related to the complaint;
– precise details of the complaint sender and an indication of who he represents (if applicable);
– e-mail of complaining user (if applicable)
5. Site Owner recognizes the complaint within 10 days from the notification, and if it requires to complete information or data contained – 10 days after receiving complete validated data.
6. If the user complains service he has invoice, receipt or other equivalent document sales on – Service user is obliged to attach the original of the document received or scanned copy certified as a true copy, signed by the person named on the document or a person representing the recipient of the document.
§7
FINAL STATEMENTS AND CONTRACT TERMINATION
1. Service user and the Owner may terminate the contract as described in these Terms and Conditions at any time.
2. Termination shall not relieve the parties from making mutual settlements. The website Owner does not pay the difference resulting from the termination of the contract before the end of the paid period, if the termination was made by user or was users fault.
3. Termination can be done by each party’s declaration, sent electronically to the e-mail address provided during registration (termination of service by the owner) or the contact form on the website (termination of the contract by the user).
4. Termination of the agreement will result in deleting all user data from the site.
5. Law, under which service works is the law in force in Poland.
6. In case of changes in the Regulations or the content of the Privacy Policy, users of the Service who used it before the date of the change, will be informed by e-mail at the address indicated in the registration.
7. The website Owner provides the content of the existing Regulations and Privacy Policy on demand, sending documents at the specified e-mail, or handing it to the person concerned in another form.
8. In matters not regulated, the statements of law in the Republic of Poland (with particular reference to the Civil Code) are applied.
9. In the case of litigation, the court is the court indicated in applicable law being in force in Republic of Poland.
10. Amendments to the Regulations come into force 7 days after their publication.
